Customer Success reference
Parkhotel Nümbrecht

“For a company of our structure, it is almost impossible to map all digital processes in marketing with our own manpower. Customer Success by opensmjle offers us the opportunity to outsource a large part of these processes. However, not to “just anyone”, but to marketing experts who also have experience in the hotel industry. This is a very decisive point that ultimately convinced us. For us, the collaboration with the Customer Success Team has been a complete success. Many of the projects we have already completed would not have been possible without their support. Even if there are sometimes contrary opinions, the cooperation is always profitable for us. Apart from the fact that it is also very well matched on a human level.”

Fabian Basteck, Sales Manager | Sales Manager
Parkhotel Nümbrecht