opensmjle GmbH
Lindenstraße 82
50674 Cologne
Germany
opensmjle Ecuador
Suiza y República del Salvador
Edificio Euro, 170505 Quito
Ecuador
FOUNDER OF
Social media has become an essential tool for hotels to connect with potential guests, showcase their properties, and boost bookings. With the right strategy, platforms like Instagram, Facebook, YouTube and TikTok can dramatically increase your hotel’s visibility and engagement. Here’s how to leverage social media to make your hotel stand out.
Not every social media platform is right for every hotel, so it’s important to focus on the platforms that best align with your target audience. Instagram is perfect for showcasing high-quality visuals of your hotel’s rooms and amenities, while Facebook is great for engaging with guests and building a community. TikTok, with its short-form video format, is ideal for reaching younger travelers, especially through creative and entertaining content.
Understanding where your target audience spends their time will help you focus your efforts. For example, if your hotel caters to business travelers, LinkedIn may also be an effective platform for promoting your services to corporate clients.
Social media thrives on eye-catching visuals, and hotels are in a prime position to leverage this. High-quality photos and videos of your property, amenities, and local attractions can capture the attention of potential guests. Consider offering virtual tours or behind-the-scenes glimpses of hotel life to give users an inside look.
Short-form video content like Instagram Reels or TikTok clips can be particularly effective for grabbing attention quickly. Showcase unique aspects of your hotel, like special dining options or scenic views, to entice viewers to book directly through your website.
User-generated content (UGC) is a powerful way to build trust and engagement. Encourage guests to share their experiences by tagging your hotel or using a branded hashtag. Reposting this content not only fills your social media feed with authentic experiences but also shows potential guests what they can expect when staying at your property.
Engaging with UGC fosters a sense of community and can turn satisfied guests into brand ambassadors who actively promote your hotel.
While organic social media posts are important, investing in paid social media ads can significantly amplify your hotel’s reach. Platforms like Facebook and Instagram allow you to target specific demographics, such as travelers in a certain region or individuals who have previously visited your website.
Paid ads can be used to promote special offers, last-minute deals, or events happening at your hotel, driving more traffic and bookings.
A strong social media presence is key to shaping the digital face of the hotel. It builds trust, encourages interaction with guests and highlights the offer – all of which are necessary to be seen and booked in today’s online world.
“As a digital agency in the hotel industry, we know that a targeted social media strategy is more than just presence – it’s the bridge between your hotel and potential guests. We help our clients present their brand authentically, target the right audience and increase trust and bookings through creative content.”
Everything starts with an opensmjle.
opensmjle, Cologne-based digital agency, stands for all things digital and has been looking for new and innovative approaches to the requirements of the hospitality industry since 2013, specializing not only in the hotel and catering industry, but also in the associated technology providers.
In addition to our digital agents, we offer website design and programming in monthly packages so that companies can invest more budget in their customers’ stay experience. To perfect the customer journey, we take care of the storytelling – as a holistic concept or for specific topics.
Ready to take your guests’ stay experience and your customers’ customer journey to the next level?
Then let’s get to know each other better now: