Transform Guest Actions into Conversions: The Hotels Network’s Personalized Approach

Many hotels face challenges in delivering personalized guest experiences because of fragmented data and outdated systems.

Inefficient booking processes and a lack of compelling incentives often lead to lower conversion rates. Furthermore, without access to comprehensive and accurate data, benchmarking against competitors becomes a difficult task. These issues can hinder a hotel’s ability to stay competitive and meet guest expectations.

Additionally, the absence of advanced conversion features such as sales pop-ups, guest optimization tools, and business intelligence analytics further exacerbates the problem. Without these tools, hotels miss opportunities to engage potential guests at critical moments, tailor offerings to individual preferences, and make informed decisions based on data insights. These gaps can significantly impact a hotel’s ability to attract and retain guests, ultimately affecting their bottom line and market position.

The Hotels Network – How this solution turn guest critical moments into opportunities

The Hotels Network (THN) is a comprehensive platform designed to help hotels optimize their performance through advanced technology and data-driven insights. With a suite of tools focused on personalization, conversion optimization, and benchmarking, THN empowers hotels to enhance their direct booking channels, boost revenue, and deliver exceptional guest experiences.

Benefits and Features of The Hotels Network

The Hotels Network offers a robust set of features aimed at addressing the core needs of modern hotels:

Personalization Engine: Tailors the guest experience with customized messages and offers based on visitor behavior and preferences.

Conversion Optimization Tools: Includes smart notifications, price comparison widgets, and reviews that enhance the booking process and drive direct bookings.

Benchmarking and Analytics: Provides actionable insights by comparing performance with competitors and identifying areas for improvement.

A/B Testing: Allows hotels to experiment with different strategies and optimize for the best results.

Integration Capabilities

The Hotels Network integrates effortlessly with various hotel management systems and booking engines, allowing hotels to leverage their existing technology stack. This integrations ensures a seamless flow of data, enabling hotels to make informed decisions based on real-time insights. Whether it’s synchronizing with property management systems (PMS) or enhancing the functionality of booking engines, THN’s flexible architecture supports diverse operational needs.

For Different Types of Hotels

From boutique hotels to large chains, The Hotels Network caters to a wide range of hotel types. Boutique hotels can benefit from the personalization and unique guest experience features, while large hotel chains can utilize the platform’s scalability and comprehensive analytics to drive performance across multiple properties. The versatility of THN makes it an ideal solution for any hotel looking to enhance its direct booking strategy and operational efficiency.

The Role of opensmjle in the Partnership

opensmjle plays a pivotal role in this partnership by facilitating the integration and implementation of The Hotels Network’s solutions. As a trusted partner, opensmjle ensures that their hotel clients can seamlessly adopt and benefit from THN’s advanced tools, driving both operational efficiency and enhanced guest experiences. Through this collaboration, opensmjle and The Hotels Network aim to revolutionize hotel operations and set new standards in the hospitality industry.

This partnership represents a significant step forward for hotels seeking to optimize their operations and enhance guest experiences. By leveraging cutting-edge technology and data-driven insights, hotels can stay ahead of the competition, increase direct bookings, and deliver exceptional service. At opensmjle we already started with THN trainings and we are constantly updated about their features and updates.

🔗 Learn more about The Hotels Network on thehotelsnetwork.com

About opensmjle

Everything starts with an opensmjle.

opensmjle, Cologne-based digital agency, stands for all things digital and has been looking for new and innovative approaches to the requirements of the hospitality industry since 2013, specializing not only in the hotel and catering industry, but also in the associated technology providers.

In addition to our digital agents, we offer website design and programming in monthly packages so that companies can invest more budget in their customers’ stay experience. To perfect the customer journey, we take care of the storytelling – as a holistic concept or for specific topics.

Ready to take your guests’ stay experience and your customers’ customer journey to the next level?

Then let’s get to know each other better now:

www.opensmjle.com
hej@opensmjle.com
+4922198867761