Boosting Hotel Success: Improve Guest Communication with Re:Guest solution.

Effective guest communication is crucial in the hospitality landscape. Guests expect timely, personalized interactions that enhance their overall experience. Poor communication can lead to dissatisfaction and negative reviews, while good communication fosters loyalty and positive word-of-mouth.

Re:Guest addresses these challenges by offering a comprehensive hotel CRM platform. It integrates intelligent guest communication with advanced sales and marketing tools, ensuring that hotels can meet and exceed guest expectations. By unifying communication channels and automating responses, Re:Guest enables hotels to deliver personalized, efficient service that enhances guest satisfaction.

Furthermore, Re:Guest’s robust features, such as an AI chatbot and targeted marketing capabilities, empower hotels to streamline operations and increase direct bookings. With tools designed for personalized offers and automated sales campaigns, hotels can effectively engage guests, driving higher revenue and improved operational efficiency. This makes Re:Guest an indispensable asset for modern hotels aiming to elevate their guest communication and overall performance.

Introducing Re:Guest

Re:Guest is an advanced hotel CRM platform that integrates intelligent guest communication with robust sales and marketing tools. It’s designed to streamline interactions and boost direct bookings through personalized and automated messages.

Wichtige Funktionen und Vorteile

Gästekommunikation: Vereinheitlichter Posteingang für alle Kanäle, einschließlich WhatsApp und Website-Chat, für nahtlose, mehrsprachige und automatisierte Interaktionen.
Vertriebs- und Marketingzyklen: Tools für personalisierte Angebote, automatisierte Verkaufskampagnen und zielgerichtete Marketingstrategien.
AI-Chatbot: Bietet 24/7 Unterstützung in mehreren Sprachen, steigert die Zufriedenheit der Gäste und die Betriebseffizienz.
Module: Umfasst Auto Offer, Upseller, MICE und mehr, um verschiedene betriebliche Bedürfnisse zu erfüllen.

Key Features and Benefits

Guest Communication: Unified inbox for all channels, including WhatsApp and website chat, ensuring seamless, multilingual, and automated interactions.
Sales and Marketing Cycles: Tools for personalized offers, automated sales campaigns, and targeted marketing strategies.
AI Chatbot: Provides 24/7 support in multiple languages, enhancing guest satisfaction and operational efficiency.
Modules: Includes Auto Offer, Upseller, MICE, and more to cater to diverse operational needs.

Why Choose Re:Guest?

Hotels opting for Re:Guest benefit from:

Increased direct bookings and higher sales.
Streamlined communication reducing operational complexity.
Enhanced guest experience through personalized interactions.
A virtual colleague in the form of the AI chatbot, providing continuous guest support.

Role of opensmjle in the Partnership

opensmjle collaborates with Re:Guest to enhance its software’s reach and functionality, offering comprehensive support, and continuous team education to ensure hotels fully leverage Re:Guest’s capabilities. Regular training sessions and updates keep us aware on how to maximize the software’s benefits.

Re:Guest stands out as a comprehensive solution for modern hotel communication and sales needs. By integrating intelligent guest communication with advanced sales and marketing tools, it empowers hotels to improve guest satisfaction, streamline operations, and boost revenue. With opensmjle’s support, hotels can have support while implementing Re:Guest, ensuring optimal performance and guest engagement.

👉 Learn more about Re:Guest.

About opensmjle

Everything starts with an opensmjle.

opensmjle, Cologne-based digital agency, stands for all things digital and has been looking for new and innovative approaches to the requirements of the hospitality industry since 2013, specializing not only in the hotel and catering industry, but also in the associated technology providers.

In addition to our digital agents, we offer website design and programming in monthly packages so that companies can invest more budget in their customers’ stay experience. To perfect the customer journey, we take care of the storytelling – as a holistic concept or for specific topics.

Ready to take your guests’ stay experience and your customers’ customer journey to the next level?

Then let’s get to know each other better now:

www.opensmjle.com
hej@opensmjle.com
+4922198867761