At an age where hotels are expected to be completely digitized and achieve 100% accuracy on “who to offer what”, the dilemma of making the right offer at the right time becomes more pressing than ever.
Typically, it is the hotelier who sets the price throughout the different sales channels in hope that it reaches the right guest at the right time. In this case, when using the bidding mechanism, the hotel displays a price and the potential guest makes an offer related to their budget and expectations. Bid Management is oriented towards different goals, such as click maximization, conversion optimization and revenue maximization.
In addition, terms such as ROI (Return on Investment) and ROAS (Return on Advertising Spend) are used in relation to ad campaigns where effectiveness and available budget play an important role.