Increase hotel success: How Re:Guest improves communication with guests.

Personal. Fast. Efficient.

Modern guests expect prompt and personalized communication. Poor coordination leads to dissatisfaction, while good communication promotes loyalty and positive reviews.

Re:Guest supports hotels with a central CRM platform that automates guest communication, bundles channels and enables personalized service. Functions such as AI chatbot, targeted marketing and automated sales processes help to optimize workflows, increase direct bookings and boost revenue and efficiency.

Introduction of Re:Guest

Re:Guest is an advanced hotel CRM platform that integrates intelligent guest communication with robust sales and marketing tools. It is designed to optimize interactions and increase direct bookings through personalized and automated messages.

 

Important functions and advantages

  • Guest communication: Unified inbox for all channels, including WhatsApp and website chat, for seamless, multilingual and automated interactions.
  • Sales and marketing cycles: tools for personalized offers, automated sales campaigns and targeted marketing strategies.
  • AI chatbot: Provides 24/7 support in multiple languages, increasing guest satisfaction and operational efficiency.
  • Modules: Includes Auto Offer, Upseller, MICE and more to meet various operational needs.

 

Why choose Re:Guest?

Hotels that opt for Re:Guest benefit from:

  • Increased direct bookings and higher sales.
  • Optimized communication to reduce operational complexity.
  • Improved guest experience through personalized interactions.
  • A virtual colleague in the form of the AI chatbot, which offers continuous guest support.

 

Role of opensmjle in the partnership

opensmjle is working with Re:Guest to improve the reach and functionality of the software, provide comprehensive support and ongoing training to enable hotels to take full advantage of ReGuest’s capabilities. Regular training and updates keep the team up to date to maximize the benefits of the software.

Re:Guest stands out as a comprehensive solution for modern hotel communication and sales needs. By integrating intelligent guest communication with advanced sales and marketing tools, it empowers hotels to improve guest satisfaction, optimize operations and increase revenue. With the support of opensmjle, hotels can optimally implement Re:Guest and ensure outstanding performance and guest care.

 

->Learn more about Re:Guest here.

Schedule a demo call now

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