Better guest experiences start here – Meet our partner Canary Technologies!

How the guest experience works today

Creating great guest experiences in the hospitality industry is not always easy. Many hotels still rely on outdated processes that slow down operations and cause frustration. Long check-in lines, poor communication and out-of-sync systems all cost time and nerves. No wonder that both guests and employees are looking for a modern solution.

Get to know Canary Technologies

Canary Technologies, the leading guest management system, is setting new standards. Designed to modernize hotel technology, Canary provides a comprehensive platform that digitizes hotel workflows for seamless operations and unforgettable guest experiences.

Key features of Canary Technologies

1. mobile check-in and check-out

No more long queues at reception. Guests can check in and out directly via their mobile devices, saving time and creating a smoother arrival and departure experience.

2. guest messages

Real-time communication between staff and guests ensures that everyone stays in touch and queries are answered quickly. Plus, a unified inbox means you’ll never miss a message from a guest again.

3. digital authorizations

Protect your hotel and your guests with secure payment processing and reduce the risk of fraud and chargebacks.

4. dynamic additional sales

Increase your revenue with personalized upgrade offers tailored to the needs of your guests.

5. digital tipping

Reward your employees and increase service quality by offering your guests a simple and convenient digital tipping option.

6. digital compendium

Create the ultimate hotel hub for your guests by replacing the traditional in-room paper booklet with a digital compendium. Bundle all important hotel information and present amenities, attractions and more – improving the guest experience and increasing revenue.

7 AI web chat

Automatically answer questions and turn website visitors into booked guests. Thanks to instant answers while browsing your hotel website, you increase direct bookings and relieve your staff.

8. canary AI

Empower your reception team with the only AI platform designed specifically for the hotel industry. From personalized offers and recommendations to intelligent automation of tasks, Canary AI allows your team to focus on personalized guest care.

Seamless integration options

One of the outstanding features of Canary Technologies is its integration capabilities. It works seamlessly with common hotel technology, including:
- Property Management Systems (PMS) such as Maestro, Oracle’s Opera and Mews;
- Customer Relationship Management (CRM) solutions;
- Leading payment providers.
You can find all integrations here: https://www.canarytechnologies.com/integrations.

Thanks to this flexibility, Canary fits perfectly into your existing processes, no matter how unique your setup may be.

Why hoteliers choose Canary Technologies: A solution for every hotel

Whether you run a charming boutique hotel, a sprawling resort or a chain of franchise hotels, Canary’s scalable solutions are flexible enough to adapt to any size and type of business:

Independent hotels: Simplify operations and improve personalized service.
Hotel groups: Ensure consistency and efficiency across multiple locations.
Hotel chains: Benefit from unrivaled scalability and analytics with enterprise experience.

The cooperation with Canary Technologies offers your hotel numerous advantages:

Improved efficiency: Automate routine tasks so your team can focus on delivering first-class hospitality.
Higher revenues: Open up new revenue streams through dynamic add-on sales and efficient payment systems.
Enhanced guest experience: Meet the expectations of modern, tech-savvy travelers with innovative and convenient services.

Canary Technologies: Latest milestones

USD 50 million Series C funding: With this significant investment, Canary is driving the development of AI-driven solutions and setting new standards for innovation, guest experience and operational efficiency in hotels worldwide.
Deloitte Technology Fast 500™: Canary has been recognized for its exceptional growth and pioneering contributions to the hospitality industry, further cementing its position as a leader in advanced hotel technology.
2025 HotelTechAwards: Based on reviews from over 25,000 hoteliers, Canary was honored with 8 awards from HotelTechReport, placing highest in every category in which it competed.

Hotel Visionary Awards: Due to its successful corporate partnership with Wyndham, Canary was awarded the Hotel & Vendor Partnership Award at the Hotel Visionary Awards 2024 by Hospitality Technology.

Our partnership with Canary Technologies

At opensmjle, we are proud to partner with Canary Technologies to bring you the best innovations for a great guest experience. Together, we provide hoteliers with the knowledge and insights they need to optimize their operations, improve guest satisfaction and stay ahead in a competitive industry.

Are you ready to take your hospitality to the next level? Find out how these and many other partnerships can transform your operations on our partner page.

Schedule a demo call now