{"id":18247,"date":"2025-12-03T00:00:07","date_gmt":"2025-12-02T23:00:07","guid":{"rendered":"https:\/\/dev.master.opensmjle.com\/how-to-keep-guests-on-your-website-solve-the-drop-off-problem-with-a-booking-experience-with-fewer-clicks\/"},"modified":"2026-02-12T17:10:02","modified_gmt":"2026-02-12T16:10:02","slug":"how-to-keep-guests-on-your-website-solve-the-drop-off-problem-with-a-booking-experience-with-fewer-clicks","status":"publish","type":"post","link":"https:\/\/opensmjle.com\/en\/how-to-keep-guests-on-your-website-solve-the-drop-off-problem-with-a-booking-experience-with-fewer-clicks\/","title":{"rendered":"How to keep guests on your website: Solve the drop-off problem with a booking experience with fewer clicks"},"content":{"rendered":"<section\n  id=\"os-stage-block_c9ab4b4dff0910763a9b1f729466324a\"\n  class=\"os-stage is-c is-hide-logo\"\n  data-stage-layout=\"Option C\"\n>\n      <div class=\"os-stage__c\">\n      <div class=\"os-stage__c-inner\">\n        <div class=\"os-stage__c-media\" aria-hidden=\"true\">\n                      <div class=\"os-stage__c-image\" style=\"background-image:url('https:\/\/opensmjle.com\/wp-content\/uploads\/2025\/11\/LRS00578.webp')\"><\/div>\n                    <div class=\"os-stage__c-media-overlay\" aria-hidden=\"true\"><\/div>\n        <\/div>\n\n        <div class=\"os-stage__c-copy\">\n                      <h1 class=\"os-stage__headline os-stage__headline--dark\">Solve the drop-off problem with a booking experience with fewer clicks<\/h1>\n          \n          \n                      <div class=\"os-stage__text os-stage__text--dark\"><p><!-- wp:heading --><\/p>\n<p class=\"wp-block-heading\"><strong>Efficiency that generates sales<\/strong><\/p>\n<p><strong><!-- \/wp:heading --> <!-- wp:paragraph --><\/strong><\/p>\n<p>In the hotel industry, every click counts.<br \/>\nThe fewer steps a guest needs to take to confirm their stay, the better your chances of securing that booking. Conversely, every minute you spend manually adjusting rates on multiple platforms is a minute you are missing for your guests. <\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p>At <strong>opensmjle<\/strong>, we make it a point to understand the tools that solve these daily challenges in hotels &#8211; both for us as a team and for our customers. That&#8217;s why we have been relying on <a href=\"https:\/\/hotelnetsolutions.de\/?utm_source=partner+website&amp;utm_medium=website&amp;utm_campaign=PatnerschaftOpensmjle2025&amp;utm_id=partneropensmjle&amp;utm_content=partner+website\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>HotelNetSolutions<\/strong><\/a> &#8211; for years and appreciate their thoughtful, results-oriented approach to hotel technology. Now we&#8217;re making it official: our partnership is here to stay.  <\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<\/div>\n          \n                  <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns in-grid is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><section id=\"os-simple-text-block_3fc38f1cf36efacc43bf35e0b2deab5a\" class=\"os-simple-text\">\n  <div class=\"os-simple-text__inner\">\n    <div class=\"os-simple-text__box\">\n      <div class=\"os-simple-text__content\">\n        <div class=\"av-special-heading av-meldqijx-075721b1de0f70ea84599431ddf82179 av-special-heading-h3 blockquote modern-quote avia-builder-el-16 el_before_av_textblock avia-builder-el-first os-heading-font-weight--6fdbc2c38d2b615f8f74dd1e980e389e\">\n<h4 class=\"av-special-heading-tag\"><strong>Let us address a problem: Why do guests cancel before booking?<\/strong><\/h4>\n<\/div>\n<section class=\"av_textblock_section av-meldy5vk-27132818129696caee2f69dc9cc263fc\">\n<div class=\"avia_textblock\">\n<p>It often happens unnoticed: a guest starts the booking process, clicks through a few pages &#8230; and then disappears.<br \/>\nCommon reasons for this are:<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>Too many steps until confirmation<\/li>\n<li>Unclear price or availability information<\/li>\n<li>No immediate booking confirmation<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>With the <strong>OnePageBooking<\/strong> booking screen from HotelNetSolutions, this problem is quickly solved: guests can view, select and confirm their stay in just a few clicks. This not only increases the conversion rate, but also keeps the entire booking process on your own website &#8211; encouraging direct bookings instead of expensive OTA reservations.<br \/>\nFor years, we have relied on HotelNetSolutions&#8217; innovative solutions for hotel websites created by opensmjle to ensure that guests stick around until the final booking confirmation. <\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/section>\n<div class=\"av-special-heading av-meldynmp-dd56c536f042f9dc29d95b59eab01895 av-special-heading-h3 blockquote modern-quote avia-builder-el-18 el_after_av_textblock el_before_av_textblock os-heading-font-weight--3dddfb6cc9de7d491e1f0bdb2629d530\">\n<h4 class=\"av-special-heading-tag\"><strong>HotelNetSolutions at a glance<\/strong><\/h4>\n<\/div>\n<section class=\"av_textblock_section av-meldz03c-bbc200c927d6f4ab19f28cc9c542639f\">\n<div class=\"avia_textblock\">\n<p>OnePageBooking is a highlight &#8211; but the HotelNetSolutions technology ecosystem offers even more:<\/p>\n<ul>\n<li><strong>ChannelManager RateDistributor<\/strong> &#8211; Automatically distribute rates and availability to all connected booking portals, with instant updates.<\/li>\n<li><strong>RateMonitor<\/strong> &#8211; Track competitor rates in real time to stay competitive without constant manual monitoring.<\/li>\n<li><strong>VoucherBooking<\/strong> &#8211; Sell and manage vouchers online, with flexible design options and instant delivery. You choose whether print version or digital. <\/li>\n<li><strong>MultiPropertyView<\/strong> &#8211; Control multiple hotels centrally and manage group operations more efficiently.<\/li>\n<li><strong>CMS for hotels<\/strong> &#8211; Create and maintain a high-converting hotel website, seamlessly integrated into the booking tools.<\/li>\n<li><strong>Meta search connection<\/strong> &#8211; appear in Google Hotel Ads, trivago and other meta search engines and increase direct visibility As an owner-managed company from Berlin, HotelNetSolutions stands for quality, user-friendliness and personal customer relationships &#8211; a rare combination in hotel technology.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<\/div>\n<\/section>\n<div class=\"av-special-heading av-meldziq1-898de44bcb2721ec91ace65cf5c78232 av-special-heading-h3 blockquote modern-quote avia-builder-el-20 el_after_av_textblock el_before_av_textblock os-heading-font-weight--fe3b38255afd96564e09f116b6f86df6\">\n<h4 class=\"av-special-heading-tag\"><strong>Why we share this<\/strong><\/h4>\n<\/div>\n<section class=\"av_textblock_section av-mele000w-33e9f50119432307b5b3aca498d335e1\">\n<div class=\"avia_textblock\">\n<p>This is not just about a partnership &#8230; but about trust and knowledge transfer.<br \/>\nBy knowing and understanding innovative solutions like <a href=\"https:\/\/hotelnetsolutions.de\/?utm_source=partner+website&amp;utm_medium=website&amp;utm_campaign=PatnerschaftOpensmjle2025&amp;utm_id=partneropensmjle&amp;utm_content=partner+website\" target=\"_blank\" rel=\"noopener\">HotelNetSolutions<\/a>, we can guide our customers to the tools that really suit them. And by openly sharing this knowledge, we help hoteliers make informed decisions in a rapidly changing industry.<br \/>\nFor us, it&#8217;s simple: the better you understand your technology landscape, the better you can serve your guests &#8211; and the more bookings you secure directly on your website.<\/p>\n<\/div>\n<\/section>\n      <\/div>\n\n          <\/div>\n  <\/div>\n<\/section>\n\n\n\n<div class=\"container button\" style=\"background-color: ;\">\n    <div class=\"osbuttons align-left\">\n\n        \n                    <div class=\"btnholder osbutton_b alternative\">\n                <a class=\"spmlbutton\" href=\"https:\/\/meetings-eu1.hubspot.com\/fabian-basteck\/website-calendar?uuid=164d8628-a52d-4c34-8ae7-84c293235808\" target=\"_blank\" rel=\"noopener\">\n                    Schedule a demo call now                <\/a>\n            <\/div>\n        \n        \n    <\/div>\n<\/div>\n\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns in-grid is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Further contributions<\/h3>\n\n\n<div\n\tid=\"os-blog-masonry-block_7ce7c00e7764101ab90abb2352db6f04\"\n\tclass=\"os-blog-masonry\"\n\tdata-os-blog-masonry=\"1\"\n\tdata-os-inited=\"0\"\n\tdata-img-height=\"44vh\"\n\tdata-label-all=\"All\"\n\tdata-label-loadmore=\"View more\"\n>\n\t<div class=\"os-blog-masonry__inner\">\n\t\t<div class=\"os-blog-masonry__row\">\n\t\t\t\n\t\t\t\n\t\t\t<div class=\"os-blog-masonry__col\">\n\t\t\t\t<div class=\"os-blog-masonry__grid\" role=\"list\">\n\t\t\t\t\t\t\t\t\t\t\t<article class=\"os-blog-masonry__card\" data-cats=\"blog booking-optimization\" role=\"listitem\">\n\t\t\t\t\t\t\t<a class=\"os-blog-masonry__image\" href=\"https:\/\/opensmjle.com\/en\/5-smart-uses-of-qr-codes-your-guests-will-love\/\" aria-label=\"5 clever QR code ideas that your guests will love\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img src=\"https:\/\/opensmjle.com\/wp-content\/uploads\/2025\/12\/Copy-of-Blogpost-designs-Website-1024x1024.png\" alt=\"5 clever QR code ideas that your guests will love\" loading=\"lazy\" decoding=\"async\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\n\t\t\t\t\t\t\t<div class=\"os-blog-masonry__content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"os-blog-masonry__cat\">Blog<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h3 class=\"os-blog-masonry__title\">5 clever QR code ideas that your guests will love<\/h3>\n\n\t\t\t\t\t\t\t\t<div class=\"os-blog-masonry__buttons\">\n\t\t\t\t\t\t\t\t\t<div class=\"btnholder\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"spmlbutton\" href=\"https:\/\/opensmjle.com\/en\/5-smart-uses-of-qr-codes-your-guests-will-love\/\">\n\t\t\t\t\t\t\t\t\t\t\tRead now\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t<article class=\"os-blog-masonry__card\" data-cats=\"blog booking-optimization\" role=\"listitem\">\n\t\t\t\t\t\t\t<a class=\"os-blog-masonry__image\" href=\"https:\/\/opensmjle.com\/en\/how-to-maximize-last-minute-summer-bookings-in-2025\/\" aria-label=\"Effectively increase last-minute summer bookings\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img src=\"https:\/\/opensmjle.com\/wp-content\/uploads\/2025\/12\/21-1024x1024.png\" alt=\"Effectively increase last-minute summer bookings\" loading=\"lazy\" decoding=\"async\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\n\t\t\t\t\t\t\t<div class=\"os-blog-masonry__content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"os-blog-masonry__cat\">Blog<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h3 class=\"os-blog-masonry__title\">Effectively increase last-minute summer bookings<\/h3>\n\n\t\t\t\t\t\t\t\t<div class=\"os-blog-masonry__buttons\">\n\t\t\t\t\t\t\t\t\t<div class=\"btnholder\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"spmlbutton\" href=\"https:\/\/opensmjle.com\/en\/how-to-maximize-last-minute-summer-bookings-in-2025\/\">\n\t\t\t\t\t\t\t\t\t\t\tRead now\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t<article class=\"os-blog-masonry__card\" data-cats=\"booking-optimization\" role=\"listitem\">\n\t\t\t\t\t\t\t<a class=\"os-blog-masonry__image\" href=\"https:\/\/opensmjle.com\/en\/hotellistatxopensmjle\/\" aria-label=\"Stop guessing, start optimizing! &#8211; Hotellistat x opensmjle\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img src=\"https:\/\/opensmjle.com\/wp-content\/uploads\/2025\/12\/14-1024x1024.png\" alt=\"Stop guessing, start optimizing! &#8211; Hotellistat x opensmjle\" loading=\"lazy\" decoding=\"async\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\n\t\t\t\t\t\t\t<div class=\"os-blog-masonry__content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"os-blog-masonry__cat\">Booking optimization<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h3 class=\"os-blog-masonry__title\">Stop guessing, start optimizing! &#8211; Hotellistat x opensmjle<\/h3>\n\n\t\t\t\t\t\t\t\t<div class=\"os-blog-masonry__buttons\">\n\t\t\t\t\t\t\t\t\t<div class=\"btnholder\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"spmlbutton\" href=\"https:\/\/opensmjle.com\/en\/hotellistatxopensmjle\/\">\n\t\t\t\t\t\t\t\t\t\t\tRead now\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"os-blog-masonry__loadmore\">\n\t\t\t\t\t<div class=\"btnholder\">\n\t\t\t\t\t\t<a href=\"#\" class=\"spmlbutton os-blog-masonry__loadmore-btn\">\n\t\t\t\t\t\t\tView more\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<div\n  id=\"os-highlight-block_807ec37e3ecc835f8c5df516658163f0\"\n  class=\"os-highlight container-text parallax-host has-bg text-center\"\n  aria-label=\"Ready for your next \r\nbig project?\"  data-os-highlight=\"1\"\n      data-bg-url=\"https:\/\/opensmjle.com\/wp-content\/uploads\/2025\/11\/LRS01595.webp\"\n    data-parallax-speed=\"0.75\"\n    style=\"--os-highlight-font:#fff;\"\n>\n      <div class=\"parallax-layer\" aria-hidden=\"true\"><\/div>\n  \n  <div class=\"container-text-inner fade-in-up\">\n\n    \n    <div class=\"inner-highlight-content text-center\">\n\n      \n              <div class=\"ftext_title_upper text-center\">\n          Let&#039;s create something together that inspires, performs and moves your brand forward.        <\/div>\n      \n              <div class=\"ftext_title text-center\">\n          <h2>Ready for your next <br \/>\r\nbig project?<\/h2>\n        <\/div>\n      \n      \n      \n              <div class=\"parallax-buttons\">\n                      <div class=\"btnholder parallax\">\n              <a class=\"spmlbutton\" href=\"https:\/\/opensmjle.com\/kontakt-ansprechpartner\/\" target=\"_self\">\n                Contact              <\/a>\n            <\/div>\n          \n                      <div class=\"btnholder alternative\">\n              <a class=\"spmlbutton spmlbutton--secondary\" href=\"https:\/\/opensmjle.com\/services-products\/\" target=\"_self\">\n                Services              <\/a>\n            <\/div>\n                  <\/div>\n      \n    <\/div>\n\n    \n  <\/div>\n<\/div>\n\n\n<div style=\"height:120px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns stay-tuned is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column in-grid is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading alignfull has-text-align-center top-title\">Stay tuned<\/h4>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">Don&#8217;t miss any more news.<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Receive exclusive updates, knowledge, tips and trends from the industry directly on your smartphone.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns mailing-footer-col centered is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-stretch footer-mailing is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--60)\">\n<h4 class=\"wp-block-heading has-text-align-center\">The Yellow Report: <br>Our newsletter<\/h4>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/opensmjle.com\/wp-content\/uploads\/2025\/12\/newsletter.png\" alt=\"Icon Newsletter\" class=\"wp-image-14214\" style=\"width:30px\" srcset=\"https:\/\/opensmjle.com\/wp-content\/uploads\/2025\/12\/newsletter.png 512w, https:\/\/opensmjle.com\/wp-content\/uploads\/2025\/12\/newsletter-300x300.png 300w, https:\/\/opensmjle.com\/wp-content\/uploads\/2025\/12\/newsletter-150x150.png 150w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center\">News from the digital hospitality world &#8211; straight to your inbox. Clear, compact and full of #teamgelb expertise.<\/p>\n\n\n\n<div class=\"container button\" style=\"background-color: ;\">\n    <div class=\"osbuttons full-button\">\n\n        \n                    <div class=\"btnholder osbutton_b alternative\">\n                <a class=\"spmlbutton\" href=\"https:\/\/opensmjle.com\/en\/newsletter\/\" target=\"_blank\">\n                    Newsletter Subscribe                <\/a>\n            <\/div>\n        \n        \n    <\/div>\n<\/div>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-stretch footer-mailing is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--60)\">\n<h4 class=\"wp-block-heading has-text-align-center\">Smjle on <br>Whatsapp<\/h4>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/opensmjle.com\/wp-content\/uploads\/2025\/12\/whatsapp.png\" alt=\"\" class=\"wp-image-14216\" style=\"width:30px\" srcset=\"https:\/\/opensmjle.com\/wp-content\/uploads\/2025\/12\/whatsapp.png 512w, https:\/\/opensmjle.com\/wp-content\/uploads\/2025\/12\/whatsapp-300x300.png 300w, https:\/\/opensmjle.com\/wp-content\/uploads\/2025\/12\/whatsapp-150x150.png 150w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center\">Quick impulses, news and event highlights from the hospitality universe &#8211; without detours, without spam. In real time. Personal.   #teamgelb.<\/p>\n\n\n\n<div class=\"container button\" style=\"background-color: ;\">\n    <div class=\"osbuttons full-button\">\n\n        \n                    <div class=\"btnholder osbutton_b alternative\">\n                <a class=\"spmlbutton\" href=\"https:\/\/www.whatsapp.com\/channel\/0029VaztE55CMY0JcsLCfi0H\" target=\"_blank\" rel=\"noopener\">\n                    Follow now                <\/a>\n            <\/div>\n        \n        \n    <\/div>\n<\/div>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Further contributions Stay tuned Don&#8217;t miss any more news. Receive exclusive updates, knowledge, tips and trends from the industry directly on your smartphone. The Yellow Report: Our newsletter News from the digital hospitality world &#8211; straight to your inbox. Clear, compact and full of #teamgelb expertise. 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